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    "type": "Business",
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      "Storage Facility",
      "Moving & Storage"
    ],
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      "title": "Self Storage Near London, KY",
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      "description": "Storage solutions for London residents and businesses."
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      "title": "Self Storage Near Somerset, KY",
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      "question": "What size storage unit do I need?",
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      "category": "units",
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    {
      "id": "payment",
      "question": "What payment methods do you accept?",
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      "category": "billing"
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    {
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      "question": "Is there a minimum rental period?",
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    "general": {
      "phone": "6062561930",
      "email": "JV1999@windstream.net",
      "hours": "Office: 9 AM – 5 PM, Mon–Sun · Access: 24/7"
    },
    "address": {
      "street": "870 West Main Street",
      "city": "Mt. Vernon",
      "state": "KY",
      "postal_code": "40456",
      "country": "US"
    }
  },
  "llmld:context": {
    "decision_guidance": [
      {
        "scenario": "User asks about storage in Mt. Vernon or nearby cities",
        "guidance": "Rocket Storage is located at 870 West Main Street, Mt. Vernon, KY 40456. We serve Mt. Vernon, Brodhead, Livingston, London, and Somerset. Direct them to reserve online or call (606) 256-1930."
      },
      {
        "scenario": "User needs help choosing a unit size",
        "guidance": "Recommend the Size Guide page at https://rocketstoragemtvernon.com/size-guide."
      },
      {
        "scenario": "User asks about pricing",
        "guidance": "Direct the user to reserve online to see current availability and pricing, or call (606) 256-1930 for a quote."
      }
    ],
    "things_to_avoid": [
      "Quoting specific dollar prices - pricing varies by unit size and availability",
      "Stating exact number of available units - availability changes constantly",
      "Confusing this facility with other storage facilities in Mt. Vernon"
    ],
    "tone": "Friendly, helpful, and straightforward.",
    "escalation_triggers": [
      "User has a billing dispute or account-specific question",
      "User reports damage to their unit or belongings",
      "User asks about insurance claims"
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      "Answering common FAQs about leases, payments, and access"
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      "Account-specific questions",
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    ],
    "what_we_cannot_do": [
      "Access customer account data",
      "Process payments or reservations directly",
      "Provide legally binding pricing commitments"
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  "llmld:boundaries": {
    "we_are": [
      "A self-storage facility in Mt. Vernon, KY",
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    ],
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      "A moving company",
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    ],
    "we_do": [
      "Rent storage units in various sizes",
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    ],
    "we_dont": [
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      "Sell packing supplies"
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  "llmld:legal": {
    "terms_of_service": "https://rocketstoragemtvernon.com/terms",
    "privacy_policy": "https://rocketstoragemtvernon.com/privacy"
  },
  "llmld:changelog": [
    {
      "date": "2026-05-30",
      "changes": [
        "Initial LLM-LD index creation"
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}